Technology is infiltrating every field. There is no denying that even a small or medium business can use technology to enhance customer service. The quality of your service will increase customer loyalty in your business and increase your goodwill. In this competitive world, there are more alternatives for customers than ever before. That proves organizations […]
Author: Mindset Mists
Customer delight is a concept that stems from customer satisfaction. We say that because the days of using only customer satisfaction to retain customers are long gone. The customer demand for a product is constantly changing and increasing day by day. Therefore, companies understood that satisfying customers (i, e) and only matching their expectations would […]
Customer video reviews can be an essential tool for marketing a brand throughout the customer journey. In 2018, the granularity of video analytics on platforms like Facebook was one reason why 93% of businesses thanked review ideas. For gaining new customers on social media. Receiving reviews for business from customers is within reach for businesses […]
Dissatisfying customers affects your business revenue and lowers customer satisfaction resulting in a lower retention rate. Staying connected with your customers is essential for a successful business. If customers are in frequent contact with the company, it will ultimately increase customer confidence in your brand. 9 out of 10 customers publish their bad experiences online, […]
Improving business using customers feedback Every relationship starts with a conversation. Impressing the customer in the first conversation is very important, and that will be a deciding point for customers to stay with your brand or choose another brand. Authentic engagement with customers and responding to their needs will show that you are listening. Customer […]
For every opportunity created, there is an equal chance of impressing customers Customer video reviews will help businesses gain a deeper understanding of customer expectations. Review It, is a platform that connects businesses and customers. Understand customers demand 85% easier by using video reviews. Attracting customers at every opportunity is crucial for businesses. Competition in […]