The primary element that makes success in online marketing is the online customer review. Videos also help marketers to build stronger relationships with customers. Statistics show that nearly 91 percent of customers make use of online explainer videos to buy the products. What is a video review? Why is video review better than textual review? […]
Technology is infiltrating every field. There is no denying that even a small or medium business can use technology to enhance customer service. The quality of your service will increase customer loyalty in your business and increase your goodwill. In this competitive world, there are more alternatives for customers than ever before. That proves organizations […]
Customer delight is a concept that stems from customer satisfaction. We say that because the days of using only customer satisfaction to retain customers are long gone. The customer demand for a product is constantly changing and increasing day by day. Therefore, companies understood that satisfying customers (i, e) and only matching their expectations would […]
Customer video reviews can be an essential tool for marketing a brand throughout the customer journey. In 2018, the granularity of video analytics on platforms like Facebook was one reason why 93% of businesses thanked review ideas. For gaining new customers on social media. Receiving reviews for business from customers is within reach for businesses […]
Dissatisfying customers affects your business revenue and lowers customer satisfaction resulting in a lower retention rate. Staying connected with your customers is essential for a successful business. If customers are in frequent contact with the company, it will ultimately increase customer confidence in your brand. 9 out of 10 customers publish their bad experiences online, […]
Improving business using customers feedback Every relationship starts with a conversation. Impressing the customer in the first conversation is very important, and that will be a deciding point for customers to stay with your brand or choose another brand. Authentic engagement with customers and responding to their needs will show that you are listening. Customer […]
For every opportunity created, there is an equal chance of impressing customers Customer video reviews will help businesses gain a deeper understanding of customer expectations. Review It, is a platform that connects businesses and customers. Understand customers demand 85% easier by using video reviews. Attracting customers at every opportunity is crucial for businesses. Competition in […]
Customer feedback and customer satisfaction, how do these two terms relate? Customer satisfaction is measured by the feedback they give. On an average, only 73% of customers who purchase an item are fully satisfied with it. But there are two simple questions to find out how satisfied each customer is with the product they have […]
On average, every person using a smartphone spends 4-5hours on it. Internet surfing has become a natural characteristic for everyone. In this kind of situation, the brand image online is essential for a business. Even a tiny incident can cost much because research says that 62% of customers look for online reviews when purchasing a […]
Can you remember the last time you saw a new cool thing and felt like sharing that with your friends? When it comes to the internet, there are two kinds of marketing: organic and paid. Word of Mouth is an organic way of using viral marketing elements, although it is natural. Word of mouth is […]