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Customer engagement is significant to have customer retention

Every relationship is developed based on trust and understanding of each other. Relationships between a business and it’s customers are mandatory. Customers are the most valuable asset to any company. “Rome wasn’t built in a day,” rings true for any relationship. Customer engagement is the most vital element in creating bonds with your customers. This […]

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Why do businesses like customer feedback?

The ultimate goal of each business is to satisfy customers. Collecting customer feedback will let you know if they are satisfied or not. It additionally shows that you are just worth their ideas and involve them in up your business ideas. But what is customer feedback, how can that facilitate your business? Customer feedback, in […]

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Review heist

Influence of video reviews that turned a national show into a global phenomenon. A few years ago unexpectedly one thing started trending worldwide, even though the company did not expect an incredible reaction from their fans. This all started when a show called ‘La Casa de Papel’ aka ‘Money heist’ started streaming on Netflix, a […]

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