The primary element that makes success in online marketing is the online customer review. Videos also help marketers to build stronger relationships with customers. Statistics show that nearly 91 percent of customers make use of online explainer videos to buy the products. What is a video review? Why is video review better than textual review? […]
Author: Mindset
Customer feedback and customer satisfaction, how do these two terms relate? Customer satisfaction is measured by the feedback they give. On an average, only 73% of customers who purchase an item are fully satisfied with it. But there are two simple questions to find out how satisfied each customer is with the product they have […]
On average, every person using a smartphone spends 4-5hours on it. Internet surfing has become a natural characteristic for everyone. In this kind of situation, the brand image online is essential for a business. Even a tiny incident can cost much because research says that 62% of customers look for online reviews when purchasing a […]
Can you remember the last time you saw a new cool thing and felt like sharing that with your friends? When it comes to the internet, there are two kinds of marketing: organic and paid. Word of Mouth is an organic way of using viral marketing elements, although it is natural. Word of mouth is […]
Every relationship is developed based on trust and understanding of each other. Relationships between a business and it’s customers are mandatory. Customers are the most valuable asset to any company. “Rome wasn’t built in a day,” rings true for any relationship. Customer engagement is the most vital element in creating bonds with your customers. This […]
The ultimate goal of each business is to satisfy customers. Collecting customer feedback will let you know if they are satisfied or not. It additionally shows that you are just worth their ideas and involve them in up your business ideas. But what is customer feedback, how can that facilitate your business? Customer feedback, in […]
What is the main objective of starting a business? Is it Profit-making? Is it showing how powerful you and your company are to the world? Is it to become rich? Is it for leading a happy life? Well, it is not only about the above-said things. A business should not only make money but also […]
Customer feedback is a priceless asset to any company. Getting feedback from your customers will help you learn how to best serve them. The best way to measure customer satisfaction is to analyze customer feedback. Not all customers are willing to give you feedback. Some customers think leaving a review is not important and does […]
Influence of video reviews that turned a national show into a global phenomenon. A few years ago unexpectedly one thing started trending worldwide, even though the company did not expect an incredible reaction from their fans. This all started when a show called ‘La Casa de Papel’ aka ‘Money heist’ started streaming on Netflix, a […]